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Exoticathletica

<a href="https://help.exoticathletica.com/en-US/contact" rel="noopener noreferrer" target="_blank">Contact customer service</a> as soon as possible with your order number and the correct address. If your order hasn&apos;t been shipped yet, we may be able to update the address for you.Incorrect addresses provided by customers are beyond our control.If your order has already been shipped, we&apos;ll do our best to contact the shipping carrier to request a redirection or return to sender. However, please note that these requests are not always successful

Contact customer service as soon as possible with your order number and the correct address. If your order hasn't been shipped yet, we may be able to update the address for you.

If your order has already been shipped, we'll do our best to contact the shipping carrier to request a redirection or return to sender. However, please note that these requests are not always successful. Incorrect addresses provided by customers are beyond our control.

Can I update the shipping address on my order?

Shipping

What payment types do you accept?

Can I edit or cancel my order?

What should I do if I receive a confirmation email for the wrong items?

What should I do if I didn't receive an order confirmation email?

What happens if an item in my order is out of stock?

Can I add an item to my existing order?

What currency will I be charged in?

What should I do if I receive a wrong or faulty item?

What should I do if I'm missing an item from my order?

Ordering & Checkout

Where are you located?

Are your clothes made in Australia?

Do you have a facebook group?

Does Exoticathletica have a physical store?

Where can I find Exoticathletica on social media?

General

WHAT SIZE SHOULD I BUY?

WHAT IS THE DIFFERENCE BETWEEN FABRICS?

WHAT SIZE IS NALI, EMMA AND LANI?

KNOW YOUR CROPS

KNOW YOUR LEGGINGS

KNOW YOUR DRESSES

How does your release schedule work for new products or restocks?

Will my item be restocked?

How often do you launch new products?

Product & Sizing

Where do I enter my discount code and/or gift card?

Can I exchange my store credit for a cash refund?

A discount code didn't work at check out. Can I get a refund?

Do gift cards expire?

Can I use my discount code and gift card in the same transaction?

Promotional Codes & Gift Card

NOT IN LOVE? NO WORRIES!

How do I track the progress of my return or refund?

Can I return or exchange an item if I have lost the original packaging?

Do you offer refunds?

Can I use a discount code on the Returns Portal?

Can I return items from more than one order in the same parcel?

Can I return an item I purchased that was on sale?

Returns & Exchanges

What are your shipping options?

How long does it take to ship orders?

What is same-day express shipping?

What is authority to leave, aka ATL?

Can I choose which courier is used when shipping my order?

Do you deliver to PO Boxes and Parcel Lockers?

Why am I being charged customs fees on my order?

How can I track my order?

I cannot track my order due to a tracking number error.

My parcel hasn't arrived yet!

My order has been returned to sender.

What happens if my parcel is lost or damaged in transit?

Do you ship internationally?

Can I update the shipping address on my order?Updated 3 months ago