Exoticathletica offers 3 shipping options:. STANDARD SHIPPING. Price: $12.99 per order. Shipping Carriers: Australia Post, Startrack, Aramex, and Couriers Please*. *Please note we only use AusPost or Startrack for orders shipped to WA. EXPRESS SHIPPI
All orders are dispatched within 1 to 3 business days from our logistics centre in Sydney, NSW. During sale periods there may be delays in orders being fulfilled due to high volumes at our warehouse. Once your order has been shipped you will...
If you place an order before 1:30 pm (AEST) on a business day and select Same-day Express your order will jump the queue and will be shipped on the same day via Auspost Express or Startrack. This does not mean your order will be delivered on the same
Authority to Leave is when we give the delivery carrier permission to leave the parcel at the delivery address without a signature when the parcel is delivered. Our Standard Shipping option has ATL marked as default. Express Shipping options do not h
You have the option to select either Standard or Express shipping. For Standard shipping, your parcel will be assigned to one of the following couriers: Couriers Please, Aramex, Startrack, or Auspost. The allocation of the courier depends on the deli
Contact customer service as soon as possible with your order number and the correct address. If your order hasn't been shipped yet, we may be able to update the address for you. If your order has already been shipped, we'll do our best to contact...
Yes, we do! To enter a parcel locker or PO Box address, follow these steps: 1. In the "Address" field, enter your Parcel Locker number using the words "Parcel Locker" followed by the number. For example: Parcel Locker 00000 00000. For PO Boxes,...
Our website states in the shipping information section that our International Shipping option is DDU, which means it’s delivered with duties and taxes unpaid, the rate covers transport costs only and does not cover import liabilities, customs duties,
Once your order is shipped, you will receive an email with a tracking link. You can also log in to your customer account and click on your order. The tracking link will be displayed next to each item:. If you're experiencing shipping delays, please c
If you encounter an error when attempting to track your order, please contact our customer support team with a screenshot or description of the error message. We will investigate urgently with our logistics team and coordinate with the relevant freig
If you are experiencing shipping delays outside our delivery timeframe you can contact our customer service team via email or via online chat. Courier delays are out of our control and our customer service team will do their absolute best to locate y
If your tracking link shows that your order has been returned to Prestons, NSW 2170, please contact our customer service team. Provide your order number and full address so we can open an inquiry with the carrier and assist you in resolving the...
If a parcel is damaged or deemed to be lost in transit, we will provide a replacement parcel or provide you with a store credit which can then be used at anytime to repurchase via our website.
Yes we do! International postage is calculated at checkout. Exoticathletica is not responsible for any additional taxes and duties applied at your country’s port of entry. Please ensure you are aware of any applicable additional taxes and duties...