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My parcel hasn't arrived yet!Updated 12 days ago

If you are experiencing shipping delays outside our delivery timeframe you can contact our customer service team via email or via online chat.

Courier delays are out of our control and our customer service team will do their absolute best to locate your parcel by lodging an inquiry on your behalf. Shipping delay cases can take up to 3 weeks to reach an outcome.

We appreciate your patience! 💜 

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