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Returns & Exchanges

NOT IN LOVE? NO WORRIES!

FIND THE PERFECT FIT WITH OUR HASSLE-FREE RETURNS AND EXCHANGES!. At Exoticathletica, we're committed to ensuring you absolutely adore your new gear! we understand that finding the perfect fit may take a little time. Whether you're aiming for a snugg

What should I do if I receive a wrong or faulty item?

If you believe you've received a faulty product or the wrong size or item, we're here to make it right!If you receive a wrong or faulty item, please submit a Return Request. Simply go to our Returns Page to start your return. Please ensure you submit

How do I track the progress of my return or refund?

You can track your return progress from your return progress page by simply clicking on the link provided in your return confirmation email. We also send notifications when your return is in transit, delivered and processed. If you believe it's been

Can I return or exchange an item if I have lost the original packaging?

Yes, you can still return or exchange an item even if you have lost the original packaging. When returning an item, please ensure that it is unwashed, unworn, and that the tags are still attached. You may use alternate packaging for the return shipme

Do you offer refunds?

Yes, we have improved our Returns Policy and we now offer refunds on return requests placed with 60 days from order dispatch. You can submit a return request through our Returns Portal.

Can I use a discount code on the Returns Portal?

Unfortunately, our portal does not support the use of discount codes. The products you select for exchange will be charged at their marked prices. If you'd like to take advantage of any new promotions on our website, please choose store credit so...

Can I return items from more than one order in the same parcel?

No, each order requires a separate Return Request and must be packed in a different parcel. Please see our Returns Policy here.

Can I return an item I purchased that was on sale?

Some products that are on final clearance cannot be returned. Our Returns Portal will show the items that can be returned in your order. Please double check your sizing and read each product description before checking out. No store credits will...